Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Shipping & Delivery 

Estimated Transit Delivery Times

• Australia: 7–10 business days
• New Zealand: 7–14 business days
• United States: 7–14 business days
• United Kingdom: 7–14 business days
• Canada: 7–14 business days

All times are after dispatch. Delivery may vary depending on customs processing in your country.

Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your order every step of the way.

Customs & Duties For Australian customers, no customs duties apply on most orders. International customers outside Australia are responsible for any applicable import taxes or duties.

Delays Occasionally, shipping may take longer due to high demand or circumstances outside our control. If your order hasn't arrived within 20 business days, please contact us.

Questions? Reach out at official@nisalume.com and we'll get back to you within 24 hours.